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Model Plan for a Comprehensive Drug-Free Workplace Program

VI.  Special Duties and Responsibilities



[Smaller agencies may choose to combine several of the duties listed into a single 
position upon advice from the Department of Health and Human Services.]

 

A. Drug Program Coordinator

Each [operating or other appropriate element] shall have a Drug Program Coordinator assigned to carry out the purposes of this plan. The Drug Program Coordinator shall be responsible for implementing, directing, administering, and managing the drug program within the [operating element]. The Drug Program Coordinator shall serve as the principal contact with the laboratory and for collection activities in assuring the effective operation of the testing portion of the program. In carrying out his responsibilities, the Drug Program Coordinator shall, among other duties:

 1. Arrange for all testing authorized under this order;

 2. Ensure that all employees subject to random testing receive individual notice as described in Section VII(B) of this plan, prior to implementation of the program, and that such employees return a signed acknowledgment of receipt form;

 3. Document, through written inspection reports, all results of laboratory inspections conducted;

 4. Coordinate with and report to the [Agency head] on Drug Program Coordinator activities and findings that may affect the reliability or accuracy of laboratory results;

 5. In coordination with the EAP Administrator, publicize and disseminate drug program educational materials, and oversee training and education sessions regarding drug use and rehabilitation; and

 6. Coordinate all Drug Program Coordinator duties in field offices wherever possible to conserve resources and to efficiently and speedily accomplish reliable and accurate testing objectives.


B. Employee Assistance Program Administrator

 The EAP Administrator shall:

   1. Receive verified positive test results from the Medical Review Officer;

   2. Assume the lead role in the development, implementation, and evaluation of the EAP;

   3. Supervise and designate the headquarters EAP Coordinator and counselors, and assist them in establishing field office EAPs; and

   4. Advise [Agency] components on the submission of annual statistical reports, and prepare consolidated reports on the [Agency's] EAP activity.

C. Employee Assistance Program Coordinator

 The EAP Coordinator shall:
 

   1. Implement and operate the EAP within the [Agency] component assigned to the coordinator;

   2. Provide counseling and treatment services to all employees referred to the EAP by their supervisors or on self-referral, and otherwise offer employees the opportunity for counseling and rehabilitation;

   3. Coordinate with the [Agency head], the Medical Review Officer and supervisors, as appropriate;

   4. Work with the Drug Program Coordinator to provide educational materials and training to managers, supervisors, and employees on illegal drugs in the workplace;

   5. Assist supervisors with performance and/or personnel problems that may be related to illegal drug use;

   6. Monitor the progress of referred employees during and after the rehabilitation period, and provide feedback to supervisors in accordance with 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patient Records;

   7. Ensure that training is provided to assist supervisors in the recognition and documentation of facts and circumstances that support a reasonable suspicion that an employee may be using illegal drugs;

   8. Maintain a list of rehabilitation or treatment organizations which provide counseling and rehabilitative programs, and include the following information on each such organization:

    a. Name, address, and phone number;

    b. Types of services provided;

    c. Hours of operation, including emergency hours;

    d. The contact person's name and phone number;

    e. Fee structure, including insurance coverage;

    f. Client specialization; and

    g. Other pertinent information; and

   9. Periodically visit rehabilitative or treatment organizations to meet administrative and staff members, tour the site, and ascertain the experience, certification and educational level of staff, and the organization's policy concerning progress reports on clients and post-treatment follow-up.
D. Employee Assistance Counselors

 The Employee Assistance Counselors shall--
 

   1. Serve as the initial point of contact for employees who ask or are referred for counseling;

   2. Be familiar with all applicable law and regulations, including drug treatment and rehabilitation insurance coverage available to employees through the Federal Employee Health Benefits Program;

   3. Meet the qualifications as determined by the EAP Administrator and be trained in counseling employees in the occupational setting, and in identifying drug use;

   4. Document and sign the treatment plan prescribed for all employees referred for treatment, after obtaining the employee's signature on this document; and

   5. In making referrals, consider the--

    a. Nature and severity of the problem;

    b. Location of the treatment;

    c. Cost of the treatment;

    d. Intensity of the treatment environment;

    e. Availability of inpatient/outpatient care;

    f. Other special needs, such as transportation and child care; and

    g. The preferences of the employee.


E. Medical Review Officer

 Each [Agency or other appropriate element] shall have a Medical Review Officer assigned to carry out the purposes of this Order.  The Medical Review Officer shall, among other duties:

  1. Receive all laboratory test results;

  2. Assure that an individual who has tested positive has been afforded an opportunity to discuss the test result in accordance with Section XIII(D) of this plan;

   3. Consistent with confidentiality requirements, refer written determinations regarding all verified positive test results to the EAP Administrator, and the appropriate official, including a positive drug test result form indicating that the positive result has been verified, together with all relevant documentation and a summary of findings;

   4. Confirm with the appropriate personnel official whether an individual who has been tentatively selected for employment with the [Agency] has obtained a verified positive test result;

   5. Coordinate with and report to the [Agency head] on all activities and findings on a regular basis;

   6. Coordinate all Medical Review Officer duties in field offices wherever possible to conserve resources and to efficiently and speedily accomplish reliable and accurate testing objectives.


F. Supervisors

Supervisors will be trained to recognize and address illegal drug use by employees, and will be provided information regarding referral of employees to the EAP, procedures and requirements for drug testing, and behavioral patterns that give rise to a reasonable suspicion that an employee may be using illegal drugs.  Except as modified by the [Agency head] to suit specific program responsibilities, first-line supervisors shall:

   1. Attend training sessions on illegal drug-use in the workplace;

   2. Initiate a drug test based on reasonable suspicion as described in Section X;

   3. Refer employees to the EAP for assistance in obtaining counseling and rehabilitation, upon a finding of illegal drug use;

   4. Initiate appropriate disciplinary action upon a finding of illegal drug use; and

   5. In conjunction with personnel specialists, assist higher-level supervisors and the EAP Administrator in evaluating employee performance and or personnel problems that may be related to illegal drug use.

 A higher-level supervisor shall review and concur, in advance, with all tests ordered on the basis of a reasonable suspicion in accordance with Section X.
 

G. Implementation

 At the direction of the [appropriate agency official], each [operating unit head] shall implement the Drug-Free Workplace Plan within [the operating unit head's division], and ensure that the Plan is efficiently and effectively accomplished in accordance with this order and all other applicable regulations.
 

H. General Program/Structural Provisions

 The [appropriate agency official] shall develop implementation procedures to enable [Agency field offices] efficiently and swiftly to implement all aspects of this order, taking into account the unique geographical, personnel, budgetary and other relevant factors of the field offices.  Such procedures will permit field office implementation to proceed independently of headquarters implementation, and of any field office situs implementation.  Testing may proceed under this order as soon as any field office or operating site is prepared to commence testing, and without regard to whether any other field office or operating site or headquarters is prepared to commence with testing.  Such procedures shall also encourage cooperation and coordination  among components so as to conserve resources and efficiently implement this order. [Agencies should give careful consideration to overall structures and determine whether additional management analysis provisions should be added.]
 

I. Government Contractors

Wherever existing facilities are inadequate to implement this order, the [appropriate agency official] shall:

 1. Act as Contracting Officer for the administration of all related contracts;

 2. Ensure that contract laboratories chosen to perform the drug screening tests are duly certified according to subpart C of the Mandatory Guidelines for Federal Workplace Drug Testing Programs and that any other contracts to implement this Order conform to the technical specifications of the Mandatory Guidelines; and

3. Establish, by contract or with [Agency] employees as deemed appropriate, the positions and specific responsibilities of the Drug Program Coordinator and the Medical Review Officer as required by the Mandatory Guidelines.

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